Haziran 2021\u2019de H\u00fck\u00fcmet, 373\/2021 (VI. 30.) say\u0131l\u0131 yeni T\u00fcketicinin Korunmas\u0131 Hakk\u0131nda H\u00fck\u00fcmet Kararnamesi\u2019ni kabul etti. \u0130lgili Avrupa Birli\u011fi direktiflerini de dikkate alan d\u00fczenlemenin temel h\u00fck\u00fcmleri 1 Ocak 2022 tarihinde y\u00fcr\u00fcrl\u00fc\u011fe girecektir. Yeni dayan\u0131kl\u0131 t\u00fcketim mallar\u0131na ili\u015fkin zorunlu garanti kurallar\u0131n\u0131 de\u011fi\u015ftiren h\u00fck\u00fcmler ise 1 Temmuz 2021 tarihinde y\u00fcr\u00fcrl\u00fc\u011fe girmi\u015ftir. Kararname, ba\u015fta perakendeciler ve \u00fcreticiler olmak \u00fczere i\u015fletmeleri etkilemektedir. D\u00fczenlemenin kapsam\u0131na dijital i\u00e7erik ve dijital hizmetlerin sa\u011flanmas\u0131na ili\u015fkin s\u00f6zle\u015fmeler de girmektedir.<\/p>\n
1. Gelecekte, hizmetin kusurlu yerine getirilmesi durumunda t\u00fcketicilerin elinde hangi se\u00e7enekler bulunacak?
\nYeni d\u00fczenlemenin y\u00fcr\u00fcrl\u00fc\u011fe girmesiyle birlikte, t\u00fcketiciler ile i\u015fletmeler aras\u0131ndaki s\u00f6zle\u015fmelere ili\u015fkin ayr\u0131nt\u0131l\u0131 kurallar\u0131 d\u00fczenleyen 45\/2014 (II. 26.) say\u0131l\u0131 H\u00fck\u00fcmet Kararnamesi elbette y\u00fcr\u00fcrl\u00fckte kalacakt\u0131r. 1 Ocak tarihinden itibaren t\u00fcketiciler, kusurlu ifa h\u00e2linde g\u00f6n\u00fcll\u00fc olarak sunulan garanti kapsam\u0131ndaki haklar\u0131n\u0131 kullanmak i\u00e7in do\u011frudan i\u015fletmeye ba\u015fvurabilecek ve \u00fcr\u00fcn\u00fcn onar\u0131lmas\u0131n\u0131 veya de\u011fi\u015ftirilmesini talep edebileceklerdir.\nT\u00fcketiciler lehine getirilen bir di\u011fer yenilik ise, aksi ispat edilmedik\u00e7e, mal\u0131n tesliminden itibaren bir y\u0131l i\u00e7inde ortaya \u00e7\u0131kan herhangi bir ay\u0131b\u0131n teslim tarihinde zaten mevcut oldu\u011funun kabul edilmesidir. Bunun tek istisnas\u0131, bu karinenin mal\u0131n veya ay\u0131b\u0131n niteli\u011fiyle ba\u011fda\u015fmad\u0131\u011f\u0131 durumlard\u0131r. Bu bir y\u0131ll\u0131k s\u00fcre boyunca, hem g\u00f6n\u00fcll\u00fc hem de zorunlu garantiler bak\u0131m\u0131ndan ay\u0131ba ili\u015fkin ispat y\u00fck\u00fc i\u015fletmeye aittir. Dolay\u0131s\u0131yla bu kural, ba\u015fka bir nedenle yasal garanti kapsam\u0131nda olup olmad\u0131\u011f\u0131na bak\u0131lmaks\u0131z\u0131n t\u00fcm \u00fcr\u00fcnler i\u00e7in ge\u00e7erlidir. T\u00fcketici, \u00fcreticiye kar\u015f\u0131 ileri s\u00fcrd\u00fc\u011f\u00fc \u00fcr\u00fcn sorumlulu\u011fu taleplerini ispat etmekle y\u00fck\u00fcml\u00fcd\u00fcr. Buna kar\u015f\u0131l\u0131k, \u00fcreticinin verdi\u011fi garanti s\u00fcresi i\u00e7inde ortaya \u00e7\u0131kan kusurlu ifa bak\u0131m\u0131ndan ispat y\u00fck\u00fc \u00fcreticiye aittir. Ancak g\u00f6n\u00fcll\u00fc garantiler, dayan\u0131kl\u0131 t\u00fcketim mallar\u0131n\u0131n sat\u0131\u015f fiyat\u0131na ba\u011fl\u0131 olarak sat\u0131c\u0131 i\u015fletmelere getirilen zorunlu garantilerle kar\u0131\u015ft\u0131r\u0131lmamal\u0131d\u0131r. T\u00fcketicinin bir ay\u0131b\u0131 tespit ederek bildirmesi h\u00e2linde i\u015fletme, ancak ay\u0131b\u0131n teslimden sonra ortaya \u00e7\u0131kan bir nedenden kaynakland\u0131\u011f\u0131n\u0131 ispat ederek garanti kapsam\u0131ndaki sorumluluktan kurtulabilir.<\/p>\n
2. Yasal garanti haklar\u0131ndaki de\u011fi\u015fiklikler
\nYasal garanti haklar\u0131 aras\u0131ndaki ili\u015fki bak\u0131m\u0131ndan H\u00fck\u00fcmet Kararnamesi, Medeni Kanun\u2019u tamamlayan kurallar getirmektedir. Yeni d\u00fczenlemeye g\u00f6re, 1 Ocak 2022 tarihinden itibaren i\u015fletmenin \u00fcr\u00fcn\u00fc onarmamas\u0131 veya de\u011fi\u015ftirmemesi, bunu reddetmesi ya da mal\u0131n geri al\u0131nmas\u0131na ili\u015fkin masraflar\u0131 \u00fcstlenme y\u00fck\u00fcml\u00fcl\u00fc\u011f\u00fcn\u00fc yerine getirmemesi h\u00e2linde t\u00fcketici, bedelde indirim talep edebilir veya s\u00f6zle\u015fmeyi feshedebilir.\nAyn\u0131 haklar, i\u015fletmenin mal\u0131 s\u00f6zle\u015fmeye uygun h\u00e2le getirmeye \u00e7al\u0131\u015fmas\u0131na ra\u011fmen ay\u0131b\u0131n yeniden ortaya \u00e7\u0131kmas\u0131 h\u00e2linde de kullan\u0131labilir. Ayr\u0131ca ay\u0131b\u0131n derh\u00e2l bedel indirimi veya s\u00f6zle\u015fmenin feshedilmesini gerektirecek \u00f6l\u00e7\u00fcde ciddi olmas\u0131 durumunda da bu haklar kullan\u0131labilir. \u0130\u015fletmenin mal\u0131 s\u00f6zle\u015fmeye uygun h\u00e2le getirmeyece\u011finin a\u00e7\u0131k olmas\u0131 veya bunu makul bir s\u00fcre i\u00e7inde ve t\u00fcketici a\u00e7\u0131s\u0131ndan \u00f6nemli bir rahats\u0131zl\u0131\u011fa yol a\u00e7madan ger\u00e7ekle\u015ftiremeyecek olmas\u0131 h\u00e2linde de ayn\u0131 durum ge\u00e7erlidir.\nT\u00fcketici s\u00f6zle\u015fmeyi feshetme hakk\u0131n\u0131 kullan\u0131rsa i\u015fletme, mal\u0131n iadesinden do\u011fan masraflar\u0131 kar\u015f\u0131lamak ve \u00fcr\u00fcn\u00fcn sat\u0131n alma bedelini t\u00fcketiciye iade etmek zorundad\u0131r.<\/p>\n
3. G\u00f6n\u00fcll\u00fc garantiler konusunda bundan sonra ne olacak?
\nYasal haklar ve \u00fcr\u00fcn sorumlulu\u011fundan do\u011fan haklar\u0131n yan\u0131 s\u0131ra, \u00fcr\u00fcnlerinin dayan\u0131kl\u0131l\u0131\u011f\u0131na ili\u015fkin \u00fcretici garantisi sunan i\u015fletmeler, t\u00fcketicilerin eri\u015fimine bir garanti beyan\u0131 sunmak zorundad\u0131r. Bu beyan, Kararnamede \u00f6ng\u00f6r\u00fclen i\u00e7eri\u011fe sahip olmal\u0131, a\u00e7\u0131k ve anla\u015f\u0131l\u0131r bir dille ve Macarca haz\u0131rlanmal\u0131d\u0131r. Garanti beyan\u0131, zorunlu garanti kapsam\u0131nda sat\u0131c\u0131n\u0131n t\u00fcketiciye vermesi gereken garanti belgesiyle kar\u0131\u015ft\u0131r\u0131lmamal\u0131d\u0131r. Kararname, \u00fcr\u00fcn dayan\u0131kl\u0131l\u0131\u011f\u0131n\u0131 a\u00e7\u0131k\u00e7a tan\u0131mlamaktad\u0131r. Buna g\u00f6re dayan\u0131kl\u0131l\u0131k, \u00fcr\u00fcn\u00fcn normal kullan\u0131m ko\u015fullar\u0131nda gerekli i\u015flevlerini ve performans\u0131n\u0131 s\u00fcrd\u00fcrme kabiliyetidir. Garanti beyan\u0131nda, garanti y\u00fck\u00fcml\u00fcl\u00fc\u011f\u00fc alt\u0131ndaki ki\u015finin ad\u0131 ve adresi, garanti kapsam\u0131ndaki \u00fcr\u00fcnler, garantiden yararlanmak i\u00e7in izlenecek prosed\u00fcr ve garanti ko\u015fullar\u0131 yer almal\u0131d\u0131r. Ayr\u0131ca garantinin t\u00fcketicinin yasal garanti haklar\u0131n\u0131 etkilemedi\u011fi de belirtilmelidir.<\/p>\n
\u00d6zet
\nYeni d\u00fczenleme incelendi\u011finde, h\u00e2lihaz\u0131rda yeterince karma\u015f\u0131k olan bu hukuk alan\u0131n\u0131n daha da kapsaml\u0131 h\u00e2le geldi\u011fi g\u00f6r\u00fclmektedir. Bu nedenle, mevcut h\u00fck\u00fcmler ile y\u00fcr\u00fcrl\u00fc\u011fe girecek yeni kurallar\u0131n olu\u015fturdu\u011fu yap\u0131n\u0131n do\u011fru de\u011ferlendirilmesi i\u00e7in hukuki destek al\u0131nmas\u0131 tavsiye edilmektedir. \u0130ster i\u015fletme ister t\u00fcketici olarak hukuki deste\u011fe ihtiya\u00e7 duyuyorsan\u0131z, hukuk b\u00fcromuzla ileti\u015fime ge\u00e7mekten \u00e7ekinmeyin.<\/p>","protected":false},"excerpt":{"rendered":"
In June 2021, the Government adopted a new consumer protection decree under number 373\/2021 (VI. 30.). The main rules of the legislation, which also takes into account the relevant European Union directives, entered into force on 1 January 2022, while the provisions amending the mandatory warranty rules for new durable consumer goods had already entered […]<\/p>\n","protected":false},"author":29,"featured_media":55567,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[139],"tags":[],"class_list":["post-55566","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news-en"],"acf":[],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\t